ISO 9001:2015

ISO 9001: 2015 is an international standard related to quality management systems, applicable to any organization with all types of business lines and operations.

ISO 9001: 2015 is based on seven quality management principles (all foundations for good business practices). When fully adopted, these principles can help improve your business performance:
Customer Oriented: The primary focus of quality management is to meet customer requirements and strive to exceed customer expectations.

Leadership: Leaders at all levels establish unity of purpose and direction and create the conditions under which people are involved in achieving the organization's quality objectives.

Participation of all: Competent, competent, and engaged personnel at all levels of the organization are essential to enhancing the organization's capacity to create and transfer value.

Process Approach: More stable and predictable results are achieved more effectively and efficiently when activities are understood and managed by interrelated processes, operating in one mounting system.

Innovation: Successful organizations have a constant focus on innovation.

Evidence-based decision-making: Decisions based on the analysis and evaluation of data and information are more likely to produce expected results.

Relationship management: For sustained success, the organization manages its relationships with its interested parties, such as suppliers.